Privacy Policy

Effective Date: December 1, 2025

ChargeStack, LLC ("ChargeStack," "we," "us," or "our") operates the ChargeStack website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect the following types of information:

• Account Information: Email address and password when you create an account
• Usage Data: Information about how you interact with our services, including search queries, filters applied, and tools accessed
• Technical Data: IP address, browser type, device information, and analytics data
• Communications: Any information you provide when contacting us or requesting early access to features

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Authenticate your account and ensure security
• Respond to your inquiries and provide customer support
• Send you service-related notifications and updates
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues or fraudulent activity

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except:

• Service Providers: We use Firebase (Google) for authentication, hosting, and analytics
• Legal Compliance: When required by law, court order, or government request
• Protection of Rights: To enforce our Terms of Service or protect the rights, property, or safety of ChargeStack, our users, or others

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure authentication via Firebase
• Regular security assessments and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request account deletion by contacting us at privacy@chargestack.ai.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of marketing communications (service notifications may still be sent)

7. Third-Party Services

Our services use the following third-party providers:

• Firebase/Google Cloud: Authentication, hosting, and analytics
• Google Analytics: Usage tracking and service improvement

These services have their own privacy policies, and we encourage you to review them.

8. Children's Privacy

ChargeStack is not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

ChargeStack, LLC
Email: privacy@chargestack.ai

11. Montana-Specific Provisions

ChargeStack, LLC is a Montana limited liability company. This Privacy Policy is governed by Montana law. Any disputes arising from this policy shall be resolved in accordance with Montana state law and in Montana courts.